Last Updated: 14/03/2025
At Nihon Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address.
- Location Information: When you request towing services, we may collect your location details.
- Vehicle Information: Details about the vehicle being towed.
- Payment Details: Billing information for processing payments (handled securely).
- Website Usage Data: IP address, browser type, and pages visited to improve user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide towing and roadside assistance services.
- Process payments and service requests.
- Respond to inquiries and customer support needs.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
3. Data Protection & Security
We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed 100% secure.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Third-party partners assisting in providing towing services.
- Legal Authorities: When required by law or in response to legal requests.
- Payment Processors: To securely process transactions.
5. Cookies & Tracking Technologies
Our website may use cookies and tracking tools to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.
6. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📞 [Phone Number]
📧 [Email]
📍 [Address]